Whenever there is data, there is variation. And ignoring it leads directly to wrong decisions, wasted time, unnecessary investigations, false alarms, and expensive “solutions”.
KPI’s go slightly up or down, people react.
Teams are sent searching for root causes…
Actions are launched…
Hours, days and sometimes weeks are invested…
All because a metric changed.
While in reality, most changes are simply natural variation.
This masterclass helps you break that cycle.
The skill organisations desperately lack: distinguishing noise from real signals, and acting only when action is truly needed.
You will learn to characterise process variation, distinguish real signals from noise, and understand why not every fluctuation requires action.
What I cover
Everything is explained with clear theory and real-world examples, so you can apply it the next day.
Format
Outcome
After this masterclass you clearly understand how variation really works. It will help you to reduce wasted effort and frustration, prevent false alarms, and make more confident decisions based on how data and processes truly behave.
Luc Poelman is the founder of FactWise.
With over 25 years of experience in operational excellence, quality management, interim leadership and Lean Six Sigma, he has supported organisations across sectors such as Food, Pharma, Manufacturing, Banking and Automotive.
Luc holds a degree in Industrial Engineering and Management Science (VUB). He is a certified Six Sigma Black Belt, with additional education in Minitab statistical software, Production & Inventory Management (CIM-CIL) and Business Controllership (Vlerick).
Committed to lifelong learning and practical application, he continuously develops his expertise at the intersection of data, decision-making, and evidence integrity.
His objective for this masterclass: help you understand variation, so you can clearly distinguish noise from signal — and make better decisions about when to intervene, and when clearly not.
This masterclass is for operations professionals who use data, dashboards, and KPIs to make decisions — and want to distinguish real signals from noise.
If you aim to understand process behaviour, avoid reacting to random variation, and focus improvement efforts where they truly matter, this masterclass is for you.
Typical participants work in Quality, Operational Excellence, Engineering, Supply Chain, or EHS, across sectors such as Food, Manufacturing, and Pharma.
Are explicitly looking for software training (Excel, R, Python, SPSS, etc.)
Want advanced mathematical statistics or academic proofs
Expect quick tricks to make numbers “say what you want”
Prefer opinions over evidence
Are unwilling to question familiar metrics or accepted conclusions
If you have any questions about the masterclass content, timing, or practical arrangements, feel free to contact me at info@factwise.be
Upcoming sessions
Gent — 3 September 2026
Antwerp — 17 September 2026
Location
Meetdistrict Gent
Meetdistrict Antwerp
Both easily accessible with ample parking.
Timing
09:00 – 17:00
Price
€ 690 excl. VAT
Included
Sandwich lunch
Coffee, tea and water throughout the day
Language
Slides & materials: English
Masterclass delivery: Dutch (or English if preferred)
Familiarity with some basic statistics is helpful, but not essential. Concepts such as averages, variation, and the normal distribution will be refreshed during the masterclass. We ensure that everyone can follow with confidence.
A laptop with Excel and a trial version of Minitab is required. Throughout the masterclass, we will work hands-on with real datasets — including your own. Installation instructions for the Minitab trial version will be provided after registration.
Yes. A certificate of completion can be provided upon simple request.
No, this masterclass is not eligible for the KMO-portefeuille.
Yes. I can deliver this masterclass within your organisation. Feel free to request a tailored proposal via info@factwise.be
If this Masterclass aligns with the way you want to understand and use data, register today for a full day of practical learning.
Registering for the masterclass is straightforward and only takes a minute.
1. Submit your registration
Complete the registration form with your contact details.
2. Confirmation and invoice
You will receive a confirmation email and the invoice for your participation shortly after registration.
3. Secure your place
Your seat is confirmed upon receipt of payment.
4. Practical information
Detailed practical information will follow approximately two weeks before the session.
If you have any questions regarding the masterclass, feel free to contact me at info@factwise.be